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Frequently asked questions regarding ConfigFiles application.


Q: Is this service is free?
A: Yes, and there is no restriction on how many agents, servers and configuration files that you can manage at the moment.

Q: Does it support database systems or applications other than MySQL and MariaDB?
A: No, at the moment. But there is a plan to support other popular open-source applications and database management systems like PostgreSQL, MongoDB, HAProxy and Redis in the future.

Q: Can I use the same account provided by other Severalnines’ cloud services like Backup Ninja?
A: Yes. ConfigFiles uses the same authentication backend as Backup Ninja and you can use the same account to log in to the system.

Q: Does ConfigFiles protect my GDPR rights?
A: Yes.


Q: Does ConfigFiles support managing configuration files from an older MySQL/MariaDB version?
A: Technically, yes. As long as it follows the same configuration structure as the supported configuration structure, it should be able to parse and manage the configuration files.

Q: Can I change the configuration manually, directly into the database server?
A: Yes, ConfigFiles will always pull the latest configuration options from the server when viewing it under the ConfigFiles → Configuration Files section.

Q: Do I need to restart the database server to load the changes after performing modifications in ConfigFiles?
A: Yes, ConfigFiles only applies the modification to the corresponding configuration file, without performing the actual restart. Users are responsible for the reloading action.

Q: How to check if ConfigFiles is working on my server?
A: You can verify the process state by going to ConfigFiles → Servers and look for the indicator dot (green or red) or by checking the cm-agent process. See Agent Management.

Q: I just reinstalled the database server and would like to reconfigure the ConfigFiles agent again. What should I do?
A: Remove the server by going to ConfigFiles → Servers page and add it again. See Adding a New Server.


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