Table of Contents
Create error report
Generates a compressed file (tarball) containing diagnostic information about the cluster (CMON logs, database error logs, and the contents of some important CMON database tables). This is very useful for troubleshooting purposes, especially when working with the Severalnines Support team on a support issue. Attach the generated compressed file to your support request.
To create an error report, click on the Create Error Report button. This will trigger a CMON job. Once it completes, the error report package will be listed on this page.
| Field | Description |
|---|---|
| Destination |
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| Mask password |
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Download audit data
Downloads the JSON file generated when the UI audit data collection feature is enabled.
To understand more about the UI audit data collection, see Diagnostics.
We also recommend you take a screenshot showing the problem area, e.g, the Overview dashboard or Topology view from the GUI is useful if there are node failures, cluster issues, or missing data.